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Klair Wash (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://klairwash.com.au/) and our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, and billing address.
- Payment Information: When you make a booking, your payment details are processed securely by our payment provider. We do not store your credit/debit card details.
- Service Information: Details about your bookings, preferences, and feedback.
- Website Usage Data: IP address, browser type, and pages visited to improve our website experience.
2. How We Use Your Information
We collect and use your information to:
- Process bookings and payments.
- Provide customer support and service updates.
- Improve our services and website experience.
- Send promotional offers (only if you opt in).
- Comply with legal requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers (e.g., payment processors, customer support tools) to help us deliver our services.
- Legal authorities if required by law or to protect our business.
4. Data Protection & Security
We take security seriously and implement measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Ask us to correct or delete your information.
- Opt out of marketing emails at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Klair Wash
klairwash@gmail.com